Privacy Policy

Tottenham Wheels ("we", "us", "our") is the data controller responsible for your personal data. We are located at Unit 1, 1–7 Garman Rd, London N17 0UR, United Kingdom.

You can contact us at tottenhamwheels17@gmail.com or by calling +44 7878 782009.

We may collect the following categories of personal information:

• Identity data: name and vehicle registration where relevant to the service.
• Contact data: email address, phone number, and postal address.
• Service data: requested services, vehicle make and model, fitment details, and wheel or tyre specifications.
• Technical data: IP address, browser type, device information, pages visited, and cookies.
• Communication data: messages sent through our contact form, WhatsApp, email, or phone.

We process your personal data for the following purposes:

• To provide, manage, and fulfil our services (alloy refurbishment, tyre fitting, wheel supply, etc.).
• Respond to enquiries and provide customer support.
• To send service confirmations, updates, and appointment reminders.
• Improve our website, services, and customer experience.
• To comply with legal and regulatory obligations.

We do not sell, rent, or trade your personal data to third parties for marketing purposes.

• Contractual necessity: to perform a contract with you or take steps at your request before entering into one.
• Legitimate interests: to operate, improve, and protect our business and website.
• Consent: where you have given clear consent for optional marketing contact.
• Legal obligation: where processing is required by law or regulation.

We may share personal data only with:

• Trusted service providers who support payments, delivery, communication, or website operations and are bound by confidentiality obligations.
• Law enforcement, regulators, or courts where required by law.

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, typically for a period of 6 years following the completion of a service, or as required by law. Contact and enquiry data is retained for up to 2 years unless an ongoing relationship exists.

Our website uses essential cookies to ensure basic functionality. We may also use analytics cookies (such as Google Analytics) to understand how visitors use our site. You can manage cookie preferences through your browser settings. No advertising or tracking cookies are used without your consent.

Under UK GDPR, you may have the right to:

• Access the personal data we hold about you.
• Correct inaccurate or incomplete information.
• Request erasure of personal data where applicable.
• Restrict or object to processing.
• Request data portability.
• Withdraw consent where consent is the basis for processing.

To exercise these rights, contact tottenhamwheels17@gmail.com. We will respond within 30 days.

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Our website may link to third-party services such as Google Maps, Instagram, or WhatsApp. We are not responsible for the privacy practices of those sites, and we encourage you to review their policies before sharing personal information with them.

If you are unsatisfied with how we handle your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.